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Frequently Asked Question

No, Dragon Fireworks is a Manufacturer and we are part of their licensed Distribution chain, we have been in cooperation with the Company for 20 long years, managed and operated by BrandRobin Solutions

Yes we do have the same rate, please see rates by clicking Professional Services

Yes we do same day delivery, we follow Lalamove rates and service coverage. 

Shipping cost are applied for Explosives Category upon checkout. Please see our Shipping Policy

We rely on what the plant / manufacturer gives us, so if the items you ordered are temporarily not available, then we shall call you to ask if you are willing to wait or just want to exchange to available ones with the same pricing.

If item has less cost, we credit the change on your Gcash or Bank Transfer or if the item’s costs more, then we ask to deposit the price difference.

Call Us and we shall accommodate as long as items are in good condition and not used. Please see our Refund and Returns Policy

We accept all Major Credit Cards, Bank Transfer via BPI or Unionbank or Gcash Transfer upon checkout

Yes we apply taxes upon checkout, as we comply with new BIR Guidelines.

Yes, you may only pick up your order once it’s paid upfront, this is to minimize walk-ins in our e-commerce storage hubs for packing, since we belong under Explosives Category. We strictly exercise security and safety in our operations.

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